Heather Martin recently joined Nicholas Humphreys as the HR, Operations, and Compliance Manager, overseeing operations across the Stoke, Nottingham, and Manchester branches. With a strong background in operational management, Heather brings expertise in streamlining processes to enhance efficiency and ensure regulatory standards are met. Heather’s strategic focus is on fostering a culture of continuous improvement, where open communication and training empower staff to excel in their roles. In her spare time she enjoys spending quality time with her family, staying active and looking after her horses and dogs.